Mr
Roy C Rowe, Charlotte, NC 28226
We had two outstanding reps from your company to service our Fire ?? Place yesterday. They were outstanding representatives of Hearth & very informative. They identified the issues with our remote system, cleaned & serviced the entire vented system. Replaced the rocks & logs & cleaned up everything around the fireplace. You should proud of having these two young men, Jon Dixson & Steven Lawing working for you. Thank them for their workmanship!!
Mr
Roy C Rowe, Charlotte, NC 28226
We had two outstanding reps from your company to service our Fire ?? Place yesterday. They were outstanding representatives of Hearth & very informative. They identified the issues with our remote system, cleaned & serviced the entire vented system. Replaced the rocks & logs & cleaned up everything around the fireplace. You should proud of having these two young men, Jon Dixson & Steven Lawing working for you. Thank them for their workmanship!!
Mr.
Fred, Charlotte
John did a great job “troubleshooting “ our non working gas logs! (Now working).
He was very extremely courteous and knowledgeable.
Would highly recommend!
Denny
Berigan, Charlotte, NC
John serviced my gas fireplace this morning and he was outstanding. He explained thoroughly what the inspection process consisted of and then proceeded to clean and service my unit. I was extremely pleased with the results and would certainly recommend using the Hearth Doctor
Excellent Service
Mimi Hilton, Harrisburg, NC
Patrick did an outstanding job servicing my gas logs. He was very professional, kind, and thorough . I highly recommend The Hearth Doctor and will use them again in the future.
Great Service
Rusty Efird , Locust NC
I had my Gas Logs inspected , I do this every year , Patrick is so courteous and very thorough with his inspection and the way he explains how the logs are operating, I highly recommend The Hearth Doctor. Thanks Patrick and Steven for a Great Job.
Rusty
Excellent Service Every Time
Mary Amon, Charlotte, NC
We have had them come out bi annually and they have proven to be truly expert. They have earned our loyalty!
Great Service!!!
Rod Turnham, Charlotte NC
Patrick just completed our gas fireplace service. OUTSTANDING SERVICE!! He was very thorough, very knowledgeable, and very courteous. Respectful of our property and keeping things clean. He's welcome in our home anytime!
MR
Mitch Morgan, Albemarle, NC
Patrick performed the annual maintenance today on my fireplace insert and chimney. He is professional, courteous, thorough, and respectful of property. I've been a HD customer for many years but this was probably the best experience to date. Highly recommend!
MS
Martha Mincey, Kannapolis, NC
Patrick came to my home today to perform the annual service and replace damaged firebricks. He was professional, respected my property, very clean and neat service, explained additional cost for replacing the damaged firebricks and was honest.
He was a perfectionist in his workmanship.
Would give more than 5 stars if I could.
I have used The Hearth Doctor, Inc. for 15 years.
Service has always been excellent.
Highly recommend this agency.
Mr
Creighton Rafferty, Mint Hill,NC
Jerry and his crew did a great job. Very good communications, very knowledgeable, prompt and worked clean. I’ll use them again for my fireplace insert maintenance and repairs.
My gas logs have never looked better
Larry M. Simpson, Concord, NC
Patrick did a thorough professional service on my gas fireplace. He diagnosed the problem and quickly had it fixed. The best part was when he cleaned the glass and rearranged the "coals". It has never looked better. What a pleasure when the nights are cold and long.
Ms
Marie Medlin, Salisbury, NC
I have always used The Hearth Doctor for all my gas log installations and cleaning my chimney. I trust their expertise and they always do a great job. Highly recommend!